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Monica Story

(512) 835-7211
3309 Forest Creek Drive Unit 501
Round Rock, TX 78664-6169

East of Kalahari Resort and Dell Diamond near Hwy 79 and Red Bud Ln near the Forest Creek Golf Club.

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About Me

Whether it's COVID, freeze-mageddon, car accidents, hail damage or unexpected medical bills we want to help you grow and protect your finances against the risks of every day life and recover from the unexpected.

I've been with State Farm Insurance in Texas since 1997 helping customers just like you! It's what we do.

I take a very hands-on approach by personally knowing my customers, understanding your specific needs and goals to provide recommendations that protect what’s important to you. My team does this by meeting with you by phone, virtually or in person to uncover what goals you're trying to achieve and discuss where you are today with reaching those goals. We'll review any gaps or overlaps you have with your current insurance and protection plans that would prevent you from achieving your financial goals. Then, we will work together to develop a plan that provides the protection you need now and create a strategy to protect you against unexpected future changes in your life.

We achieve this by reviewing your liability risk, property damage needs and lost income gaps and provide options. In addition to auto insurance, home insurance and renters insurance we offer a variety of life insurance and income replacement options to cover your housing expenses, car payments, and monthly bills.

A well thought out plan can prevent you from spending down your savings on unexpected events like car accidents, death, damage to your home or lost income due to illness, injury or hospitalization so you can use your savings for travel and other things you enjoy!

I’m also licensed to provide retirement planning to save for your future and education savings options for children.

With the Story Insurance Team YOUR GOALS ARE OUR GOALS. Your needs will determine our path; our knowledge and integrity will guide us. And, when you need us most, we’ll be available by phone, email, text or in person to deliver on our promise.

Give me a call or schedule an appointment for a FREE quote! ***

  • Round Rock Chamber of Commerce Member

  • Hutto Chamber of Commerce Member

  • Hutto YMCA Board Member

  • Auto Insurance Round Rock, Texas

  • Home Insurance Round Rock, Texas

 
Products

Insurance Products

Auto, Home, Property, Business, Life, Health, Pet

Other Products

Banking, Home Loans, Mutual Funds

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Office Hours
Mon-Thu
9am - 5:30pm
Fri
9am - 5pm
Sat-Sun
Closed
After Hours by Appointment
Call us 24 hours a day!
 
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3309 Forest Creek Drive Unit 501
Round Rock, TX 78664-6169
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Languages:

English, Spanish
 
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At the Story Insurance Team, our customer’s needs and priorities come first. We conduct ourselves with honesty & integrity and value the relationships we build while providing recommendations to help our customers overcome financial obstacles and accomplish their goals. It's important that our customers feel welcome and important, whether on the phone, virtually or in person. My team will use their diverse talents, strengths and experiences to provide a remarkable customer experience with every interaction. We will continue to be a leader in our community while delivering on our promise of taking care of you every step of the way from purchasing a new car, buying a new home, adding a teen driver, selecting the correct life insurance protection plan, choosing what income protection plan is right for you and much more...

  • We offer State Farm Auto Insurance & State Farm Home Insurance in Texas including but not limited to Round Rock, Austin, Hutto, Pflugerville, Georgetown, Cedar Park, Leander, Liberty Hill and Taylor.

  • With over 50 years of combined insurance experience on our team, we have the knowledge to assist our customers with any insurance questions or needs you have. Even the odd questions that occasionally come up!

  • We provide home insurance, life insurance, health insurance and auto insurance for teens, families, individuals and businesses.

  • If you're looking for home insurance Round Rock TX for a new home we will work directly with your lender to make your closing process simple, stress free and streamlined.

  • If you are shopping auto insurance or home insurance at renewal we will provide multiple proposal options for you to choose from so you can make an informed decision and avoid surprises at claim time. With so many options and features available to choose from, we want to work with you to build a package that includes the value and protection you need. Price is important but so is making sure you're actually covered when you need us!

  • If you're moving to Texas we will make your move easy!

  • We are your leading State Farm Round Rock TX agent with a licensed team of professionals ready to help!

  • Call in: 512~835~7211, Click in: www.storyinsuranceteam.com, or Stop In today!

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Do you remember when customer service used to be the top priority for every business? Monica Story State Farm near me remembers. We have a mission to provide Round Rock, Hutto, Pflugerville, Cedar Park, Taylor, Leander and surrounding areas with a remarkable customer experience, not just with insurance but overall.

Insurance shouldn't be a hassle. It should help you live your life. Come experience what it is like to have insurance that is catered to you and what you find important. We provide a customer experience that is second to none and I encourage everyone to talk with us and see how customer service should be. Come check out our Story Insurance Team!

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Cass Martinez State Farm Agent Team Member

Cass Martinez

Multiple Line Representative

I was born in Gallup, NM, at a young age my family moved to the then very small town of Dripping Springs, TX where I continue to live to this day but it is in no way considered a small town anymore. I have been married for almost 11 years and have 4 amazing children (2 boys & 2 girls). We enjoy camping, fishing, swimming and going to the beach.

My insurance background started in my teenage years when I would fly back to New Mexico to visit my Aunt who let me work at her insurance firm. It was then that I really learned the importance of insurance and the protection it can give a family. At age 19 I became licensed to offer auto insurance, home insurance and renters insurance in the State of Texas and on January 2, 2001 I started working for State Farm. I had no clue that my life would forever change on December 30th of that year when I lost my mother. She thought her funeral and family would be taken care of with life insurance but it turned out the policy she had was accidental death only and it didn’t pay because she died of cancer. This is when I realized that I have a duty to protect families so that they never go through something like this and in 2002 I was licensed to offer life insurance & health insurance as well. The most rewarding thing that I have discovered in my years with State Farm is that our culture is to be as passionate as I am about making sure families are protected. Because of this, there is no other company out there that I would ever want to work for. ~

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Michelle McDonald State Farm Agent Team Member

Michelle McDonald

Customer Relations Representative

I was born and raised around the Austin Area. I am happily married to Chris McDonald who was the EMS Lieutenant/Firefighter for Travis County ESD 1 and Firefighter for Granite Shoals until recently when he transferred to working as a Paramedic II in a major ER/Trauma center.  We have three kids and two Grandchildren. Kaytlynn is 23 and is the mother of our sweet Grandson Oliver “Ollie” Travis. Joy is 21 and her and our Son-in-law Walker are both in the Marine Corps and are the parents of our precious Granddaughter Daisy Kay. Daisy & Ollie were both born January 2020 and just celebrated their 1st birthday. Our 3rd Child our “Midlife Blessing” Liam is 5. He is one of the most precious children I’ve ever known and I am not just saying that because he is ours. When Liam was 2 1/2 he was diagnosed with a rare genetic disorder called Kleefstra Syndrome, he is missing part of his 9th chromosome. This Syndrome comes with lots of Challenges but he is by far one of the happiest kids ever! My Husband and I love to travel abroad to spend time with our family. When we aren’t traveling for doctor appointments in the US we love to travel and help Liam explore places on his travel map, he has checked off 24 states and 5 countries.  

My career started in Customer Service working for my mother at BFI. I have since worked for Edward Jones as the Branch Office Administrator and my most current role has been with a small mom in pop “Cen-Tex Waste Water in Kingsland, Texas where I have been for the last 13 years. I was the office manager and handled the day to day activities, HR, Payroll, taxes, and year end but my favorite was always the customers. I love people and helping those around me! ~ My Life is PEOPLE! ~  I am very excited about my State Farm Insurance career with the Story Insurance Team and the opportunity I have to help people protect what's most important in their life and make a positive difference in their future. I'm licensed to offer Auto Insurance, Home Insurance, Renters Insurance & Business Insurance. I am also available to assist you with billing questions, filing a claim and general insurance questions.

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HW

Hayden Worrell

Multiple Line Representative

I was born and raised in Austin, TX. I started my career in insurance after graduating from Texas A&M in 2016. I am very passionate about helping my neighbors and our community insuring their assets and building insurance plans to fit their needs. I am licensed in Auto Insurance, Home Insurance, and Life Insurance. In my spare time my Fiance and I enjoy spending time outside hiking, traveling, playing golf and spending time with family.
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Available Positions

Insurance and Financial Services Position - State Farm Agent Team Member (Base Salary + Commission)

Round Rock, TX Full Time

Please Note: This opportunity is about potential employment with an independent contractor agent who solicits applications for State Farm products and services, and does NOT result in employment with any of the State Farm Insurance Companies. The employment selection decision , terms and conditions of employment (such as compensation and benefits) are all determined solely by the independent contractor agent.